Golden Ent. selects Konami Gaming to replace loyalty systems
March 21, 2018 9:11 AM
by Robert Mann
Golden Entertainment, Inc. has selected Konami Gaming, Inc. to replace existing systems at The Stratosphere Hotel, Casino & Tower, Arizona Charlie's Decatur, Arizona Charlie's Boulder, and Aquarius Casino Resort in Laughlin.
Konami will implement its SYNKROS casino management system connecting it with existing sites in Pahrump and Maryland for a company-wide management solution. Guests will now have the chance to enjoy rewards across all eight Golden casino resorts on the same loyalty card.
"We selected Konami as our partner for core gaming systems across the four newly-acquired casinos for many reasons, first and foremost being SYNKROS' extremely high reliability," said Steve Arcana, executive vice president and chief operating officer at Golden Entertainment. "A reliable system is imperative to build upon our reputation and enable us to deliver improved player services as we move forward with this large-scale technology replacement.
Konami’s single database system also contains advanced management tools for slots, table games, cage and credit, analytics and finance.
"As Golden Entertainment achieves record success and expansion, we've had the incredible opportunity to demonstrate SYNKROS' ability to grow with their business," said Tom Jingoli, executive vice president & chief commercial officer at Konami Gaming, Inc.