FanDuel $82K error was handled all wrong

FanDuel $82K error was handled all wrong

September 26, 2018 3:00 AM
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Last week, New Jersey bookmaker FanDuel originally declined to honor a $110 bet on the Broncos, at the Meadowlands in N.J. That wager would have paid more than $82,000 due to an error in the oddsmaking process, the company said.

“The wager in question involved an obvious pricing error inadvertently generated by our in-game pricing system,” a FanDuel spokesperson said in a statement.

There was an 18 second window where the glitch caused a price of 750-1 on the Denver Broncos in-game live wagering platform section of the app. With less than a minute to go, and the Broncos driving, the true odds should have been at 1-6 resulting in an $18 winning ticket.

Upon further review, the New Jersey man will get his full $82,000 payout on the disputed $110 sports bet. There are several other gamblers who made similar bets at wildly inflated odds who will also be paid in full, FanDuel said.

“Above all else, sports betting is supposed to be fun,” the company said in a statement Thursday. “As a result of a pricing error this weekend, it wasn’t for some of our customers.”

FanDuel also gave away another $82,000 this past weekend by adding $1,000 apiece to the accounts of 82 randomly chosen customers.

Other jurisdictions with legal betting handle this issue differently.

In Nevada, mistakes like this happen every year. If a similar dispute were to take place in Nevada, the bookmaker would be required to contact the Gaming Control Board in order to investigate the matter.

Some Nevada books have paid off bets that were placed on bad odds but then refused to take action from the same bettors in the future.

In the United Kingdom, where FanDuel owner Paddy Power/Betfair has operated for decades, they null and void the bet.

Now for my own personal opinion (which may shock some people) FanDuel should have stuck to their guns and not paid anyone. Alternatively, they should have paid up right away, before it hit the media. Instead ESPN talked about it and then they decided to do damage control and reverse their decision.

I know if I had this happen to me at most sportsbooks, such as Caesars or MGM, I would never take a shot at them on such a blatant error. I believe this would affect me in the future, betting at those establishments. Further, it just is not the right thing to do.

However, another side of me says a place like the Meadowlands/FanDuel, which at first was too aggressive with the juice, charging a rate not heard of anywhere else in the USA, deserves this. When they first opened, they were charging too much vigorish. They have now lowered it due to people like me, and now they are getting it back a little.

There is a company from outside the USA that books in Vegas and other jurisdictions, that I would have no problem taking this shot on, purely because they have tried to steal from the public countless times before (and were caught)and they throw out winning customers.

However, for the most part, as I said, I would not do this, or condone doing it. It actually could start a new trend of people looking for errors in casinos and apps. Kind of like lions looking for weak hyena in the Serengeti.

Just a note on last week’s article about NFL betting. I couldn’t pick a better time of the year to write that type of article. Jacksonville and Minnesota lost outright as double-digit favorites. Fan favorite New England also lost outright to the lowly Lions. Good luck with betting the NFL.

Bets I like: Over Ohio St./PSU 70; Over Cuse/Clemson 66; Over Marshall/W. Kentucky 52.5

Last week: 1-2

Season: 6-5-1