JACK Entertainment’s Greektown Casino-Hotel in Detroit has now implemented two new technologies: GT Connect and the Greektown Mobile App. JACK says the innovations will simplify the guest experience, allowing guests, among other conveniences, to earn rewards, view promotions, request vehicles from valet, and pay for meals using a Virtual Players Card on a smartphone.
“GT Connect and the Greektown Mobile App are technologies that demonstrate our commitment to innovation, and to improving our guests’ experience,” said Brian Eby, senior vice president of operations and chief innovation officer at JACK Entertainment. “These modern advances provide our guests with a technological solution to simplify their participation with our loyalty program by offering a more convenient way for them to connect with us and earn and manage their GT Rewards, without the need for a traditional player’s card.”
Greektown’s patent-pending GT Connect technology connects a virtual player’s card via a secure USB port installed in all slot machines. While connected, guests are able to earn rewards, download bonus play and securely charge their smartphones, using any USB cord.
The Greektown Mobile App, available for download now, allows guests to use a smartphone for every loyalty program transaction at the property. Guests can scan their virtual player’s card at table games, promotional kiosks, the GT Rewards desk and the parking garage. They also can use it to pay for meals with comps at any casino food and beverage venue.