Tangam Gaming announced that its table game tracking solution is now operating live at Barona Valley Ranch Resort and Casino in San Diego.
"We are enthused to be working with Barona as we beta test and deploy our solution," said Prem Gururajan, president of Tangam Gaming. "Barona is a great partner that is forward thinking and known in the industry as a technology leader. Their hands on approach and extensive feedback throughout the beta test process have been invaluable to us. We look forward to continuing to build this relationship with Barona."
Tangam Gaming’s table game tracking system has been going through a phased beta test at Barona over the past 8 months. The beta test encompasses both shoe dealt and hand-held versions of blackjack.
The first phase of the test involved extensive testing of Tangam’s core data gathering technology for card recognition and game tracking in Barona’s dealer training facility.
Tangam’s system demonstrated blackjack game state tracking accuracy of 99.9% without any dealer procedure changes, thus setting the standard as the industry’s most seamless and accurate data gathering system for blackjack game state tracking.
Tangam has now installed the product live on the casino floor and is in the process of deploying Tangam’s end user features such as Player Ratings, Productivity Reports and Security Alerts, and conducting a detailed case study for Barona’s management team.
"Known for our innovation and forward thinking, Barona has been extremely pleased to conduct a beta test for Tangam. The product provides technology that truly is a win-win for the industry," said Mike Patterson, director of table games at Barona Valley Ranch. "Adding the accuracy of slot tracking to our table games will allow Barona to better track the level of play of our Club Barona members. In turn, the players at our table games will benefit by earning greater loyalty rewards. Barona will benefit from using the best technology available to enhance the Club Barona program and our overall marketing efforts."
Tangam Gaming is a privately held technology company that provides table game tracking solutions for casinos. It is the first and only company to offer a product that can automatically track table game cards, player decisions, ID cards and chips using a casino’s existing cards, chips and operational procedures.
Barona Valley Ranch Resort & Casino in San Diego features 400 luxury guest rooms and suites, a 300,000 square foot casino, a lakefront wedding chapel, the AmBience Day Spa, a full-service events center, and the 18-hole championship Barona Creek Golf Club.