Inside info: Make sure to check your keno tickets

May 27, 2008 7:00 PM

Keno Lil | Check your tickets!

Check your tickets!

A few things have changed in keno since most games have computerized in recent years. One of the most important is the inside ticket.

When keno tickets were written with a brush, the inside ticket was the one players presented to the writer. The writer would make a copy for the player, while the inside ticket was kept at the game. It would uasually be photographed and stapled into a "book" before the call.

If the keno writer made an error, the inside ticket was the official one for computation of any winners. So what has changed? Now, there is really no such thing as an "inside ticket." If you read the rules closely, you will see language such as "We pay according to the ticket that is entered into the computer keno system."

This means that if a writer makes an error when entering your ticket, the casino is not liable to pay.

Many casinos will pay out small winners in instances like this, just for customer goodwill. Few if any casinos will pay out large winners on mismarked tickets. It is vital that you check tickets carefully every game. If you don’t, you are risking financial tragedy.

Tickets are particularly vulnerable to mismarks the first time played, whenever price or ways are changed, or when changing from single game to multi-race or vice-versa. Although all the keno systems can recall tickets and change an item, some writer will invariably manually re-write the ticket which increases the possibility of errors.

A keno writer may write a ticket twice, void out both tickets, and then re-write one of them manually. In this case, the customer makes no changes and might assume the system will produce a perfect copy.

One of the drawbacks of the computer keno system is its very accuracy. An error, once made, might be propagated for 10, 20 or more games before it is noticed. By then it might be too late.

So be safe and check those tickets!

Any questions you would like answered, please write to me c/o GamingToday or contact me on the web at [email protected].