CityCenter Hotels Tout High-Tech Guest Rooms

Sep 23, 2008 7:03 PM

Staff & Wire Reports | Upon its opening next year, hotels at MGM Mirage’s CityCenter will debut the most advanced guestroom technology in the country, featuring personalized automation previously reserved for the custom homes of the rich and famous.

CityCenter collaborated with Control4 Corporation to develop the high-tech amenities, which are being implemented into the property’s three boutique hotels – ARIA, Mandarin Oriental and The Harmon.

"The ARIA, Mandarin Oriental and The Harmon will be the first to incorporate the most sophisticated technological advances in the country to ensure the guest experience surpasses expectations," said Bobby Baldwin, president and CEO of CityCenter. "Guests will enjoy seamless customization and service as well as unmatched offerings including the fastest hotel wireless Internet connection available in the U.S. today."

From the time hotel guests arrive at CityCenter, they will find their stay will be choreographed to meet their personal preferences.

For instance, as guests approach their room or suite, it will recognize if it is their first time in the room and "greet" them as they enter. Lights will fill the room, the curtains will automatically part to showcase the city or mountain views, and the TV will turn on to display a list of automated controls for guests to personalize.

Guests will also find seamless, integrated one-touch control of guestroom features, such as lighting, room temperature, television/video systems, music, wake-up calls, draperies and requests for services through a single, easy-to-use remote control.

Each nightstand also will feature a seven-inch panel with touch-screen technology that navigates the same room settings as the remote. All settings will be remembered and incorporated every time the guest is in-room.

The hotel room’s television will double as a communications center; when on, the TV will automatically display messages pertaining to new voicemails or package receipts and more.

Here’s one for the lifestyles crowd: when the room’s mini-bar needs replenishing, its needs are identified and resolved before the guest is even aware of it. Eat your heart out, Robin Leach!

There’s no word on whether the bar is capable of mixing the perfect Grey Goose martini.

In order to keep pace with the online world, all guestrooms will be networked with fiber offering one gigabit of bandwidth, delivering wireless Internet connectivity up to eight times faster (128 kilobytes) than the average U.S. guestroom today.

With the increased bandwidth, guests wanting to legally download copyrighted content like music and movies or free Internet content such as YouTube videos, which requires a high-speed connection, can do so quickly and easily.

Delivering wireless technology and the Internet is no small feat as CityCenter will have the largest Distributed Antenna System in the world, covering more than 14 million square feet. Overall more than 6,500 antennas coupled with over 2,900 wireless access points will enable WiFi not only in every room but also anywhere on the CityCenter property.

"CityCenter is an extraordinary destination," Baldwin said. "(It’s) designed to exceed expectations in all facets of the development, from architecture and sustainability to public art and amenities."

CityCenter is expected to open in late 2009 on 67 acres between Bellagio and Monte Carlo on the Las Vegas Strip. A joint venture between MGM Mirage and Dubai World, the more than $9 billion development will feature, in addition to the aforementioned hotels, 2,600 condominium residences in the Veer Towers, and The Crystals, a 500,000-square-foot retail and entertainment district.