Ex-regulator to teach how to catch card-counters

Apr 8, 2008 7:00 PM

Bill Zender, a former casino operator and agent for Nevada’s Gaming Control Board, will host a session on how to track and thwart card counters.

The session, "How to Catch the Elusive Card Counter," will be held at the sixth annual Casino Fest at Mystic Lake Casino in Prior Lake, Minnesota, May 12-14.

Drawing on his experience as a professional card counter himself, Zender will reveal a simple methodology for tracking a customer’s blackjack play, and determining whether the player is gaining an advantage through card counting.

In other table game management sessions, Zender will dispel myths and point out mistakes commonly made when attempting to protect table games. He will also participate in a panel discussion on the impact of digital table games on the modern casino floor.

Zender, a former Nevada Gaming Control Agent, worked his way up through the casino industry starting as a blackjack dealer in 1976, finally advancing to vice president/director of casino operations and owner of the Aladdin Hotel and Casino in the 1990’s.

Over the past 27 years, Zender has owned and operated his own dealing school, taught a course on casino management at University of Nevada and Community College of Southern Nevada, given numerous game protection seminars to both gaming companies and law enforcement agencies, written four books on blackjack and Asian games, served as an expert witness on gaming in various courts, and had also played blackjack professionally in the 1980’s.

CasinoFest is presented by Casino Enterprises Management and focuses on four tracks: Slot Operations Management, Casino Management Forum, Table Games Management and Casino Marketing.

For information on CasinoFest, visit www.casinofest.org.

Bally taps Dan Savage as VP of marketing

Bally Technologies recently announced the appointment of Dan Savage as vice president of marketing.

Formerly with the 3M Company, Savage will have responsibility for Bally’s global marketing efforts, as well as oversee the company’s product management operations.

"I am pleased to welcome Dan to Bally," said Gavin Isaacs, Bally’s executive vice president and chief operating officer. "Dan’s extensive experience in product management, his knowledge of the gaming industry, and his background working for one of the world’s top Fortune 100 technology companies are just some of the reasons why he is the ideal person to lead Bally’s marketing and product management efforts going forward. I’m sure he will be an outstanding addition to our management team."

Prior to working for 3M, Savage was director of marketing and sales for Dynapro Technologies in Vancouver, sales manager for Kodak and a product manager for Xillix Technologies, also in Vancouver.