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Fanatics Sportsbook Launches Bad Actor Program to Target Online Abuse and Threats

Fanatics Sportsbook says abusive or threatening customers may face suspension or permanent termination under a new program
Fanatics Sportsbook launches Bad Actor Program.
Photo by Adam McCullough/Shutterstock
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Gaming Edge’s TL;DR

  • Fanatics Sportsbook is rolling out a new enforcement program aimed at bettors who direct abuse or threats at athletes, coaches, and officials online.
  • The operator says customers identified for abusive, threatening, defamatory, or harassing conduct could have their accounts suspended or permanently terminated.

Fanatics Sportsbook announced a partnership with Integrity Compliance 360, Inc. (IC360) and Signify Group to launch what it calls the Bad Actor Program.

The effort is designed to monitor targeted abusive and threatening content on public-facing social media platforms including X, Instagram, Facebook, TikTok, and YouTube.

Beginning at the start of the football season, IC360 will work with Signify Group’s Threat Matrix service to identify offending behavior. Accounts tied to abusive or threatening conduct may then be placed into IC360’s ProhiBet Bad Actor platform.

Program intends to share names with other operators

According to the announcement, the program will create evidence-based reports and share names among participating legal sports betting operators. It will also share intelligence and evidence with sports leagues and teams when athletes are targeted.

In serious cases, Signify said matters may be escalated for deeper investigation and referred to law enforcement agencies where criminal thresholds appear to have been crossed.

Fanatics Betting and Gaming CEO Matt King said the program is meant to “hold bettors accountable for threats made against players, coaches, and officials.” He added that Fanatics will not tolerate conduct that crosses into threats or harassment and urged other operators to participate.

IC360 Co-CEO Scott Sadin said threats of violence and harassment in sports are rising “at an alarming rate,” while Signify Group CEO Jonathan Hirshler said the initiative sends a message that threatening or abusing athletes online “is not” part of being a fan.

Accounts could be suspended or terminated

The clearest takeaway is that sportsbook account enforcement may now extend to public online behavior connected to sports figures. Fanatics said customers found to have engaged in abusive, threatening, defamatory, or harassing conduct toward athletes, coaches, or officials can face suspension or permanent termination.

For operators, the program points to a more coordinated integrity model. The use of monitoring tools, evidence-sharing, and a shared bad-actor platform suggests sportsbooks may increasingly treat online abuse as a compliance issue rather than just a customer service problem.

That is especially notable in a national market where Fanatics Sportsbook said it is available to 95% of the addressable online sports betting market in the US. If more operators join, the practical effect could be broader industry cooperation around account restrictions tied to abusive conduct.

Based on reporting by Business Insider.

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Ian St. Clair

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Ian St. Clair is a lover of words, vocal or written. Naturally, that makes Ian a great communicator and leader. Ian is curious and driven, always looking to improve, and always welcomes a challenge. Ian is authentic, possesses high-level emotional intelligence, and knows just when to crack a joke. A University of Northern Colorado graduate, Ian is now an expert in the online gambling field in the US, where he's been for over five years. Ian also has over a decade of journalism experience covering college and professional athletics, as well as the symphony and theater. Ian's a lover of history, news, and bacon. Oh, and tacos.

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